Cisco UCCE Training In Velachery, Chennai
Chennai Trainings provides best Cisco UCCE training in Velachery, Chennai. We are the best provider of Cisco UCCE training in Velachery with expert trainers and fully interactive class. We offer 100% real-time examples and a combination of theory and practical class. Also, we provide a Cisco UCCE course with flexible timings for part-time working employees and students, We schedule both weekdays and weekend training in Velachery, Chennai. Chennai Trainings will offer both classroom training and online training with qualified trainers. Call 09655 992 993 for best Cisco UCCE training in Velachery, Chennai.
Cisco UCCE Course In Velachery, Chennai
Cisco UCCE course in Velachery provides best Cisco UCCE training for students and job assistance in Chennai Trainings. Learning Cisco UCCE course in Chennai Trainings will bring you up in the career of booming technology. Chennai Trainings is extensively providing the best Cisco UCCE course in Velachery for those who like to grow themselves by learning this scopeful technology. Cisco UCCE training course contains real-time examples and practical.
Cisco UCCE Training Institute In Velachery, Chennai
In Chennai Trainings, we have the best training institute for Cisco UCCE course and they can handle from basics to expert level. Cisco UCCE training institute in Velachery is one of the best place to learn Cisco UCCE in Chennai. We provide Cisco UCCE training to students like current college students, passed out students, working employees and corporate training in Chennai. Chennai Trainings is the best training institute in Chennai which provides best Cisco UCCE course in Velachery, Chennai.
Cisco UCCE Training Centre In Velachery, Chennai
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Overview of Cisco UCCE Training
Administering Cisco Unified Contact Center Enterprise (AUCCE) is an instructor-led course presented to system engineers and customers who will be involved with day-to-day interaction with the Cisco Unified Contact Center Enterprise v8.0 (CCE) product. This course will give you an understanding of the Cisco Unified CCE v8.0 system, the Intelligent Contact Management (ICM) routing application, and Cisco Outbound Option. You will accomplish this by configuring the Cisco Unified CCE v8.0 software, use the ICM routing software to route calls from Cisco Unified IP IVR and from Cisco Unified Communications Manager. Additionally, you will use various ICM utilities to aid you in locating configuration errors and you will configure the Cisco Outbound Option.
Cisco UCCE Salary In Chennai
Cisco UCCE with required competence can expect about a package of 40,000 to 65,000 Which is the average.
Cisco UCCE Course Duration In Chennai
45 Hrs of theoretical and practical sessions.
Cisco UCCE Training Locations In Chennai
Our Cisco UCCE Training centre in Chennai
Tamil Nadu 600042
Chennai Trainings is located in Velachery, Chennai. We are one of the quality Cisco UCCE training centre in Velachery, Chennai. Cisco UCCE course in Velachery is the best course to place in MNC’s. It is the perfect choice for Cisco UCCE certified training in Velachery, Chennai.
Cisco UCCE Course Syllabus In Velachery
Cisco Unified Contact Center Enterprise v8.0 Product Overview
Presenting Cisco Unified Contact Center Enterprise v8.0
- Cisco Unified Contact Center Enterprise v8.0
- Benefits of Cisco Unified Contact Center Enterprise v8.0
- Cisco Unified Contact Center Enterprise v8.0 Options
Call Routing Options
- Private Network Routing
- Carrier-Based Routing with Cisco Unified CCE v8.0
- Benefits of Routing with Cisco Unified CCE v8.0
Components of Cisco Unified Contact Center Enterprise v8.0
- ICM Components
- ICM Databases
- ICM Terms
Intelligent Contact Management Routing Techniques
- ICM Pre-Route
- ICM Post-Route
Configuring Cisco Unified Contact Center Enterprise v8.0
- Cisco Unified CCE v8.0 Architecture
- Parent/Child Deployment Model
- Cisco Unified CCE v8.0 Call Flows
Integrating Cisco Unified Communications Manager v8.0
- Defining Cisco Unified Communications Manager v8.0
- Cisco Unified Communications Manager v8.0 Configuration
- Integrating Cisco Unified Communications Manager v8.0
Integrating Cisco Unified IP IVR
- Defining Cisco Unified IP IVR
- Cisco Unified IP IVR Script Editor
- Integrating Cisco Unified IP IVR
- Cisco Unified IP IVR Call Control Processes
Cisco Unified Customer Voice Portal
- Defining Cisco Unified CVP
- Components of Cisco Unified CVP
- Cisco Unified CVP Call Flows
Cisco Unified CCE v8.0 Configurations
- Defining the Administration and Data Server
- ICM Configuration
Agent Desktop Options
- Defining Cisco CTI
- Defining CTI OS Toolkit
- Defining Cisco Agent Desktop
- Defining CRM Connectors
Using the Cisco Unified CCE v8.0 Script Editor
- Describing ICM Script Editor
- Working with ICM Script Editor
- Testing a Script
Creating Feature Control Sets and Users
- Feature Control Sets and Users
- User Permissions
- Internet Script Editor
Using Script Editor Utilities
- Finding Objects and Their Associations
- Exporting and Importing Scripts
- Renaming and Deleting Objects
- Default Labels
Creating and Using Cisco Unified CCE v8.0 Variables
- Define ICM Variables
- Peripheral Variables
- Expanded Call Variables
- User Variables
Configuring Access to an External Database
- Class Database
- DB Lookup Script Node
- External Database Configuration
- Scripting for External Database Access
Adding Multiple Skill Groups
- Using the CED Script Node
- Using the Formula Editor
- Using the Route Select Script Node
Administrative Scripts and Translation Routing
Understanding Administrative Scripts
- Defining Administrative Scripts
- Creating User Variables
- Creating an Administrative Script
Understanding Translation Routing
- Defining Translation Routing
- How Translation Routing Works
Module 5: Configuring a Second Peripheral
New Peripheral Basic Configuration
- Basic ICM Configuration
- Cisco Unified Communications Manager v8.0 Configuration
- ICM Scripting
Creating Translation Routes for Cisco Unified Contact Center Enterprise v8.0
- Cisco Unified CCE v8.0 Translation Routing
- Translation Route Configuration Requirements
- Using the Translation Route Wizard
- Scripting for Translation Routing
Enterprise Services and Skill Groups
- Defining Enterprise Services and Skill Groups
- Scripting for Enterprise Skill Groups
Configuring Cisco Outbound Option
Cisco Outbound Option Overview
- Cisco Outbound Option
- Outbound Campaign Call Processing
- Outbound Configuration Summary
Cisco Outbound Option Configuration
- Basic Outbound Configuration
- Creating Dialer Ports
- Campaign Configuration
- ICM scripting for Outbound Dialing
Cisco Unified Intelligence Center
Cisco Unified IC Overview
- Cisco Unified IC Benefits and Features
- Cisco Unified IC Deployment Models
- Additional Features
Cisco Unified IC Reporting
- Accessing Reporting Data
- Cisco Unified CCE Stock Reports
- Cisco Unified CVP Stock Reports
- Running Cisco Unified IC Reports
- Lab Topology
- Hardware and Software Requirements
- Admin Server (DCDNS) Installation and Configuration
- Cisco Unified Communications Manager Server Installation and Configuration
- Cisco Unified IP IVR Installation and Configuration
- ICM Sprawler Installation and Configuration
- Agent PC Configuration
- Final Virtual Machine Preparation
- Teardown and Restoration
How Do I Enrol For The Cisco UCCE Training In Velachery At Chennai Trainings?
You can contact at 09655 992 993 or directly walk into our Cisco UCCE training centre in Velachery to join Cisco UCCE course in Chennai
What Will Be The Size Of A Cisco UCCE Training Batch At Chennai Trainings?
We at Chennai training Cisco UCCE training in Chennai will give individual attention to students so that they will be able to clarify all the doubts.
How Equipped Are The Cisco UCCE Faculties At Chennai Training?
Our Cisco UCCE faculty member is industry expert and has experience in real-time application and more than 10 years of experience.
What Is The Payment Modes Accepted In Training In Velachery?
Both hot cash and net banking is available on Chennai Training
What Is The Cisco UCCE Course Duration In Chennai Trainings?
Cisco UCCE training in Chennai is 35 Hrs of theoretical and practical sessions.
What Are The Different Training Mode At Training In Velachery?
- Classroom training
- One to One training
- Fast track training
- Online training
- Customized training
Cisco UCCE Training Testimonials
I am happy to share my review on Chennai trainings. Good environment to beginners, faculty is very good and explanation is also good. Trainers are very good and they take classes on hands on sessions. And they clarify doubts immediately. Once again thanks to Chennai trainings.
– Vaishnavi Ramachandran, Chennai
Good teaching institute with qualified trainers. trainers and they trained me in best possible ways. Really satisfied with his training skills. The best thing about this Training institute is that Everyone is ready to help when needed without any hesitation!, I strongly recommended Chennai trainings for people who looking for cisco UCCE.
– Poornima, Velachery
Chennai trainings is a nice institute to learn cisco UCCE courses. trainers was very cooperative in teaching as well as explain all the concept very efficiently. I really thankful to them for giving me such a good opportunity to learn cisco ucce course.
– Ranjith Kumar, Velachery
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